Designed for access
Accessibility is part of the work.
A service for people who are blind or have low vision should be shaped with accessibility from the beginning. We are building that into the website, request process, and tactile prints themselves.
Using the website
Our current approach.
Keyboard and screen readers
We use text links, visible focus treatments, a skip-to-content link, semantic headings, and readable page structures. We’re continuing to test navigation and interactions.
Readable content
We aim for high contrast, resizable text, descriptive links, plain instructions, and meaningful alternatives for informative images.
Reduced distraction
Core information remains available through text and structure, with interactions designed to work beyond hover, motion, or color alone.
Multiple ways to participate
We are planning the photo request experience to work for recipients and trusted helpers, with accessible updates and clear consent choices.
Automated checks are only part of accessibility testing.
Automated accessibility checks support our work, and direct testing with screen-reader users and people with low vision will help us refine the journeys that matter most before requests open.
Accessibility will keep improving as the service grows and more people use it.
Beyond the screen
Accessibility should continue into the object.
- Shapes that communicate.
We want raised forms and features that can be distinguished through touch with clarity and purpose.
- A description with context.
Descriptive text can help a recipient interpret what the tactile piece represents.
- Choice and feedback.
People have different tactile preferences and abilities, and that range of experience will help shape our testing and design.
Accessibility feedback: We are preparing a reliable contact route for feedback. The contact page will always carry the current options for sharing accessibility suggestions.
An accessible service is built with its users.
We’ll keep updating the website and request workflow as testing, feedback, and the tactile-photo program move forward.